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Jan 06, 2011IPSYSTEMS Inc introduces BitDefender Expert Support Program This was the statement released by Ms. Barbara Napiere, BitDefender product manager of IPSYSTEMS Inc, the Philippine distributor of the antivirus software during the launch of the new program. Made up of a team of certified engineers, the BitDefender Expert Support program (ESP) provides customers with direct access to distributor-level technical support straight from IPSYSTEMS at no additional charge, for both remote and onsite assistance. This is a unique offering considering that customers would usually have to go through several communications with the reseller (first-level support) before the distributor steps in (second-level support), if at all. “Being passed around for technical support is often a great source of frustration for many IT heads. We want to make it easy for our clients to maintain BitDefender and their security needs in general. After all, IT administrators are busy enough as it is. With this program, administrators can always be assured that a BitDefender expert direct from the country-distributor will be available at no additional cost to the company, whenever there is a need,” added Ms. Napiere. Ms. Diana Stoleru, BitDefender Channel Manager for Asia Pacific said, “We invite IT administrators in the Philippines to try out the BitDefender Expert Support program of our partner IPSYSTEMS Inc. We hope this will benefit our customers and help them to concentrate on other strategic projects, knowing that they can count on BitDefender to secure their network.” BitDefender security solution combines advanced antimalware technology to provide security against e-threats, viruses, spyware, hackers, spam, and phishing attacks, along with ease of deployment, automatic updates, and near zero management for the entire network. For more information about this program, please visit this link. --
About BitDefender BitDefender is the creator of one of the industry's fastest and most effective lines of internationally certified security software. Since its inception in 2001, BitDefender has continued to raise the bar and set new standards in proactive threat prevention. Every day, BitDefender protects tens of millions of home and corporate users across the globe - giving them the peace of mind of knowing that their digital experiences will be secure. More information about BitDefender and its products are available at the company’s security solutions press room. About IPSYSTEMS Inc IPSYSTEMS Inc is a value added distributor of innovative enterprise IT solutions such as BitDefender antivirus software, Axigen messaging and collaboration, Whatsup Gold network and server monitoring, and Faronics system control solutions. Additionally, the company provides Linux and open source services and maintenance. More information can be found by visiting the website www.ipsystems.ph ##
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