Designed for BitDefender Business Solutions customers, the BitDefender Expert Support Program (ESP) aims to deliver fast and reliable technical support directly from the BitDefender Philippine distributor, on-site and at no extra cost.** That's what we call great after-sales service!

1. Certified BitDefender engineers
   IPSYSTEMS has been handling BitDefender as the Philippine distributor since 2007, and as a reseller prior to that since 2005. Our team of BitDefender Technical Experts is the most knowledgeable on the brand and its product lines, and are certified every year by BitDefender HQ.
   
   With this program, you get distributor-level expert support anytime you need it the most.
   
   
2. Fast and Reliable Support
   We leave no stones left unturned. Because you'll be going directly to us for support, we make sure all issues and concerns are answered. Our minimum response time of 4 hours (for onsite support) ensures quick action on the issues you need addressed.
   
   
3. No additional costs or fees
   The BitDefender Expert Support Program (ESP) is made available for all BitDefender Business Solutions customer at absolutely no additional cost!
   
   
4. Product Training
   BitDefender product training ensures our customers that they are able to maintain their solution correctly and independently. IPSYSTEMS provide these trainings for the administration and maintenance of BitDefender Management Server right after the installation and implementation of your purchase.